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Food Safety & Alcohol Seller Server Classes
COURSE SPECIFIC QUESTIONS
What is the cost of the course and what methods of payment does Classroom Online accept?
The cost of each course is located in the course catalog. All major credit cards (Visa ®, MasterCard ®, Discover ® or American Express ®) or electronic check payment (Telecheck ®) are accepted).
Is it secure to send my credit card information over the Internet?
Yes, all Classroom Online/360training web sites incorporate HTTPS technology making them safe and secure to process monetary transactions. HTTPS is the Hyper-Text Transfer Protocol with SSL Encryption. It is the most popular network protocol for establishing secure connections for exchanging documents on the World Wide Web.
What happens if I get disconnected from the Internet?
If you are disconnected, log back into your account, and you will be returned to the beginning of the lesson that you were working on when disconnected. Prior lessons completed will be saved and credited.
Can I take the course from various locations and computers?
Classroom Online/360training courses are available from any computer that has access to the Internet and appropriate capability. (Access "Computer" tab for computer requirements.)
What happens if I have technical difficulties or the system malfunctions during the course?
For any problems encountered while taking the course, please call 1.877.253-0544 for assistance..
Can I take this course with the AOL ® browser?
You can take the course with any browser of your choice, although 360training does not support the AOL ®, Mozilla ®, Firefox ® and Netscape ® Browser. We suggest that you use Microsoft Internet Explorer browser (version 6.0 or latest), while signed on with AOL ®. To do this, log in to AOL ® and minimize the program. While still connected to the Internet, click on the START button in the lower left-hand corner of your screen. Click PROGRAMS, and then click INTERNET EXPLORER ®. The program icon will have a blue colored "e" shaped icon.
Do I need to use a PC? What if I have a Macintosh?
If you have a MAC ®, you can still take any of our classes. However, be aware that our technical support team may be unable to help should you encounter technical difficulties. If you have a MAC ®, the latest version of Internet Explorer ®, as well as the latest version of the Macromedia Flash Player ® are required.
Do I need to have sound on my computer to take these classes?
It is not necessary to have sound in order to learn the course material or complete the course. All information played in audio is also displayed in text by the course player.
How do I get a username or password? What do I use it for? What should I do if I forget it?
The username and password is selected by the student. It should be unique and something that can be easily remembered. We suggest using your e-mail address. You will use the same username and password each time you log in to the virtual university. This information is entered in the returning students section on the homepage of the virtual university. If you forget your password, call 800-442-1149 (press 1 for customer service) for assistance.
GENERAL ALCOHOL SELLER INFORMATION
How do I find out if I am certified?
You can verify the certification status of any employee at the Employee Inquiry section of the appropriate state alcohol seller-server agency.
Are there additional requirements to becoming certified? Can I be certified if I have had a DWI or other felony conviction? Can I become certified if I am under 18?
There are no additional requirements to become certified. There is no minimum age requirement to attend a seller training course, and there are no requirements regarding criminal history. However, your age or criminal history may prevent an employer from hiring you.
Do bartenders and wait staff have to be certified sellers/servers in order to sell or serve alcoholic beverages?
At the present time, it is not a requirement, but many employers do require certification for employment.
How long is seller training certification valid?
Classroom Online/360training Seller Training certification is valid for 2 years from the date it is issued.
If I have been through the seller training once, do I have to go again every two years? Or is there a test I can take to become recertified? Is there a different (shorter) course to take for recertification?
To maintain certification you must attend the full seller training course every two years. There is no way to "test out" of the class, and there is not a different, shorter recertification class.
What is the cost of a seller training course?
The basic alcohol seller-server course is $25.00. Other courses are available but vary by state. See our price catalogue for specifics.
What are the consequences to seller/servers, if they serve or sell alcohol to an intoxicated person?
An offense under this section is a misdemeanor punishable by a fine which varies by state.
What are the consequences to the minor if alcohol is served or sold to them?
The purchase, attempt to purchase, possession or consumption of alcohol by a minor is a misdemeanor.
What are the consequences to seller/servers if they serve or sell alcohol to a minor?
An offense under this section is a misdemeanor.
RETAILERS
As an employer, what are the advantages of requiring all of my employees to be seller trained?
The laws concerning the sale and service to minors and intoxicated customers are covered in the training, as well as techniques for intervention to ensure that sales are not made to minors or intoxicated customers.
As a retailer, which of my employees must be certified in order to comply with the seller/server requirements?
The general definition of an employee is: one who sells, serves, dispenses, or delivers alcoholic beverages under the authority of a license or permit, including persons who immediately manage, direct, supervise, or control the sale or service of alcoholic beverages.
What are the consequences to a retailer if alcohol is served or sold to an intoxicated person?
The retailer could have its license/permit to sell alcoholic beverages suspended for up 60 days, or even canceled. If there is evidence that the illegal sale was made to someone involved in a fatal accident, TABC will move for cancellation of the license/permit.
How do I find out if an employee or prospective employee is certified?
You can verify the certification status of any employee at the Employee Inquiry section of the appropriate state alcohol seller-server agency.
Select a state below for a course list and prices:
COURSE FEATURES
- Course is totally Interactive using "Flash" featuring interactive characters and full audio- there is no waiting on slow, read-only pages.
- Student may log in & out of the course at will from any computer with appropriate capability.
- Student may take a portion of the course, Bookmark it and resume the class later.
- Student may print Certificate of Completion online at time of course completion.
- Payment for CLASSROOMONLINE'S Alcohol Seller Server course is available via VISA, Master Card, American Express, Discover, PayPal or online check.
Need Help?
877-250-4435
Alcohol Organizations & Associations
Liquor Liability Insurance
